Direct answerA short weekly check catches many early problems.
What to check first
Look at clarity, water level and return flow.
The existing pool, property access and equipment condition can change the answer. Record what is happening before adjustments are made.
What affects the work
Listen for new pump noise.
A clear scope should separate inspection, repair and optional improvement work. This makes quotations easier to compare.
When a site visit is useful
A site visit is needed when the answer depends on pipework, water loss, structural movement or the exact equipment installed. Photos can narrow the likely cause but cannot confirm a concealed fault.